Question 1

How do I know VKTRY Insoles will fit my shoes?

Accepted Answer

VKTRY Insoles fit true to size. If you are a size 9 shoe, order a size 9/9.5 insole. The exception to this is Golf where we ask that you size up 1 size. VKTRY takes into account that some sports shoes fit more tightly (cleats, spikes). That's why we also ask for the sport you are playing. If any problems with fit once you receive your VKs, simply contact us and we will arrange for a free exchange. We get the size right about 98% of the time!

We also have a new feature in the ordering process which will tell you the length of the VKs. When you are ordering, the chart is in the "size" section.

Question 2

How are VKTRY Insoles personalized for each athlete?

Accepted Answer

VKTRY Insoles are designed to be highly personalized based not only on shoe size, but also based on sport, gender, age, and body weight. VKs come in 5 levels of spring strength because a bigger athlete needs more spring action than a smaller athlete. In addition, the top cover will fit differently for different sport shoes.

Question 3

Can I transfer the VKs from one pair of shoes to another?

Accepted Answer

Yes, if they are the same shoe type. In other words, if you bought VKs for a cleated shoe, it's ok to move them to another cleated shoe. If you bought for a non-cleated shoe (eg-basketball), you should not try to fit them into a soccer cleat. If you are moving the VKs, try to take them out by slipping your fingers under the carbon fiber plate - and not by pulling up on the foam, which can damage the VK.

Question 4

How does a promotion code work on the VKTRY website?

Accepted Answer

There are times where we will offer a discount. Simply enter the promo code at checkout and the sale price should show up. Promo codes will expire and cannot be combined.

Question 5

Does VKTRY have a Referral Program?

Accepted Answer

Yes, we'll send you a personalized link to share. If anyone purchases for the first time using that link, you'll earn a $25 coupon! Sign up by clicking here.

Question 6

Do you ship internationally?

Accepted Answer

We do ship internationally to most countries! Custom fees and taxes will differ with every country. International shipping is free on orders of $175 USD or more, before taxes and fees. For orders under $175, you will receive a shipping cost (including the Duties & Taxes) estimate after you enter your shipping address and before you complete your purchase.

Question 7

Do you offer product exchanges?

Accepted Answer

Yes, VKTRY Insoles (except custom orthotics) come with a 90-day Money-Back Guarantee.

VKTRY Recovery Clogs are guaranteed against manufacturing defects and are able to be returned or exchanged within 90 days of purchase. Normal wear and tear, improper or accidental damage are not covered however.

Please visit out contact form or send us an email at info@vktry.com with your full name and order number along with the issue and we will get back to you with procedures on exchanging your VKs. We offer free exchanges within the USA. However, international customers will be responsible for shipping costs.

Question 8

How to care for your Propulsion Socks

Accepted Answer

In order to maintain the integrity of the Power Bands and extend the life of your Propulsion Socks, please
follow these care instructions:

Machine wash on GENTLE and in COLD WATER.
Do not use bleach.
Lay flat to dry… do not machine tumble dry.
Do not dry clean or iron the Propulsion Socks

Question 9

Features and Benefits of VKTRY's Recovery Clog

Accepted Answer

VKTRY Recovery Clogs have a full length carbon fiber plate embedded in the midsole for maximum support and stability, something no other recovery footwear has. Our clogs also feature many of the benefits of custom orthotics such as excellent arch support, deep heel cup for stability, rocker sole for a smooth ride and our ultra-soft Carbon Cloud footbed for all day comfort.

Question 10

Do I get one or two insoles when I order?

Accepted Answer

We sell VKTRY Insoles as a pair, one for the left foot and one for the right.

Question 11

Are the sizes shown on the VKTRY website in US sizes?

Accepted Answer

Yes, all sizes are in US sizing – and you may also find a conversion chart to help you with international sizing. If you wear a size 9 or 9.5 shoe, then order our size 9/9.5. Most of the time the fit is right the first time – but if not contact us and we can offer an exchange.

We also have a new feature in the ordering process which will tell you the length of the VKs. When you are ordering, the chart is in the "size" section.

Question 12

What if I cannot remove the insoles that came inside the shoes?

Accepted Answer

If they are sewn into the shoes or glued down tight and you do not want to risk ruining the foam insoles from the factory, then stop. You can contact us and there is a chance that we can exchange your current pair of VKs for a thinner pair that may fit better.

We suggest you click here to read our blog on how to remove insoles from shoes.

Question 13

Does VKTRY offer a payment plan?

Accepted Answer

Yes, we utilize ShopPay and Sezzle which offer plans to pay over time. Click on ShopPay or Sezzle at checkout to learn more.

Question 14

I have not received my VKs yet, can you help me?

Accepted Answer

Please send an email to info@vktry.com with your full name and order number and we will provide an ETA and send you the tracking information. Please be advised that VKTRY is not open over the weekend, so if you place your order on Friday, it may not ship until Monday.

Question 15

Is there a discount code for first-time buyers of VKTRY Insoles?

Accepted Answer

Throughout the year VKTRY offers first-time buyers to sign up for our Email newsletter and/or SMS updates for a first-time discount on VKTRY Insoles. However, when VKTRY is in a sale period there is no additional offer. Codes cannot be combined. This code can be entered at checkout on our website to apply a discount on your purchase. Our goal is to make VKTRY Insoles accessible to as many athletes as possible with this special offer, and don't forget that your purchase is protected by our 90-day Money Back Guarantee.

Question 16

How can I return an item and get a refund?

Accepted Answer

Returning an item for a refund is a straightforward process. When you decide to return a product, we first ask you to provide a reason for the return. This is because we often have the opportunity to resolve issues by offering an exchange for a different pair that might suit your needs better. To initiate a return and receive a refund, please follow these steps:

Inform us of your desire to return the item and the reason for the return via our Contact Form or by emailing info@vktry.com . We want to make sure we understand if there was any discomfort or issues with the fitment in your shoes.
Once we have this information, we will guide you through the next steps to process your return and refund.

Please include photos if your experience excessive product wear.

Question 17

How to put on Propulsion Socks

Accepted Answer

Compression socks can be challenging for some people to put on. We recommend following these steps:

Find a comfortable place to sit.
Note the part of the sock marked TOP. When the sock is fully on your foot, TOP should be on the top of your foot. Position the sock properly before inserting your foot.
Place your hand inside the sock and pull it inside out to about 75-80%.
Now place your toes inside of the sock and stretch the base of the sock back over your heel.
Then place your hands at the top opening of the sock and start to peel the sock back over your foot, ankle and calf so it turns right side out (not inside out)
Once the sock is pulled up over your calf and up close to your knee, smooth out any wrinkles or loose sections.

If you have successfully put on the VKTRY Propulsion Socks, you should see the word TOP on top of your foot…and you should feel the Power Bands pulling the front of your foot down slightly. You are now ready to go …and should feel a new spring in your step!

Question 18

What are VKTRY Clogs made of?

Accepted Answer

VKTRY Clogs are made from lightweight EVA material with our proprietary Carbon Cloud footbed for maximum cushioning.

VK Clogs can be worn in wet environments. Our EVA material does not absorb moisture and our ventilation holes provide drainage.

Question 19

Are VKTRY Insoles suitable for children?

Accepted Answer

We do not recommend VKs for children under the age of 13 as their feet are still developing. If you have any concerns about your children using VKs, please consult your family physician

Question 20

If I sometimes wear a 9.5 shoe size and in other shoes wear a 10, what size VK should I order?

Accepted Answer

We recommend that you select the shoes you will be wearing your VKs in the most and choose that shoe size when selecting your VK size. Any issues with fit, please contact us and we can arrange an exchange.

We also have a new feature in the ordering process which will tell you the length of the VKs. When you are ordering, the chart is in the "size" section.

For Golf shoes we recommend sizing up 1 size.

Question 21

What if my insoles are glued inside the shoe?

Accepted Answer

Most insoles do come out. If they do are not easily removable, they are likely glued down. In most cases you can remove them by doing the following:

1. Carefully put your fingers underneath the insole, toward the heel / side is usually easiest.

2. Without ripping the insole, wiggle your fingers towards the front of the foot.

3. As you work your way up, gradually & gently pull your fingers up. You should begin to feel the insole start to come up. Repeat this process as many times necessary until the insole can be pulled out of the shoe in one piece.

See THIS PAGE for a more in depth step by step instruction on removing insoles from sneakers, cleats & spikes.

Question 22

Does VKTRY offer free shipping?

Accepted Answer

From time to time we offer promotions that include free shipping. Our current shipping rates populate based on location and desired speed.

Question 23

What is your return policy?

Accepted Answer

VKTRY offers a 90day return/exchange period on our insoles and propulsion socks (“Money-Back Guarantee”). Even exchanges can be made for comparable product. In the event of a return, the customer will be refunded for the amount paid of product (excludes shipping fees).

Promotional Pricing: In the event that a customer returns an item which contributed to a “buy more, save more” or “bundle” promotion and is only returning part of the order, the return price will be adjusted to the correct promotional pricing (i.e. customer purchases 2 insoles to receive discount of $44, returns 1 pair, the refund will be adjusted to match the pricing for 1 insole)

We will always work to be reasonable with our customers to ensure a highly satisfying experience and ensure future brand loyalty. Please email us at info@vktry.com and tell us your full name and order number along with a brief explanation of why you’d like to make a return.

Question 24

What is a Propulsion Sock and how do they work?

Accepted Answer

Our Propulsion Socks use “Power Bands” which are built into our socks, you will feel these bands creating tension to gently pull down the front of your foot. Then, when you bend your foot to walk, run or jump, the Power Bands become fully engaged. And finally, when you push off, the energy is returned to you, propelling you forward or upward.

In addition to the added spring action, these are also compression socks which help to maintain proper blood flow and reduce swelling and discomfort. Many people wear compression socks during and after physical activity when improved circulation can ensure your muscles and joints have the necessary oxygen and nutrients they need. Est compression strength is 5-15 mmhg

Available in knee high, black color only
Material is 65% Polyamide / 25% Polyester / 10% Spandex.
Patented
Learn More

Question 25

Does VKTRY offer an Ambassador Program?

Accepted Answer

Yes! VKTRY welcomes passionate customers to apply for our Ambassador Program. Our Ambassadors have a shared love for VKTRY products and form a community that celebrates performance. Join us as a brand fan where you can share your enthusiasm and earn incentives, support, and exclusive Ambassador perks! Our program consists of pro athletes, fitness enthusiasts, parents of athletes, students, and more!

Learn more and apply here: Ambassador – VKTRY

Question 26

Are these clogs good for people with Plantar Faciitis or other foot pain?

Accepted Answer

Yes. Our clogs were designed by our Board Certified Pedorthists to aid issues like Plantar Fasciitis, Achilles Tendinitis, Flat Feet etc.

Question 27

Why do I need to enter my weight? What is the VKTRY Pro Level?

Accepted Answer

VKs come in 5 different Pro Levels. "Pro" is short for "propulsion" and not in reference to your athletic ability. A "pro level" is the flexibility of the baseplate of the insoles, aka the strength of the “Spring”. The bigger the athlete, the more spring he or she will need, the higher the Pro Level. VKTRY uses an algorithm to determine the best Pro Level for the athlete so that the insoles deliver the best combination of performance, protection, and comfort. All you need to do is enter your correct information at checkout!

If you feel like your insoles are too rigid or not providing "spring" when you receive them, contact us for exchange options!

Question 28

Do I need to remove the insoles that came with my shoes?

Accepted Answer

Yes, to have the space needed for the VKs and your feet to fit comfortably inside your shoes, we recommend you remove the factory insoles from the shoes.

Click here to read our blog on how to remove insoles from shoes.

Question 29

How are VKTRY Insoles customized for each athlete?

Accepted Answer

VKTRY Insoles are designed to be highly personalized based not only on shoe size, but also based on sport and body weight. VKs come in 5 levels of flexibility because a bigger athlete generates more ground force than a smaller athlete.

Question 30

What are the expected shipping times for international orders?

Accepted Answer

International shipping times can vary depending on the destination and the level of service selected (standard or expedited). While specific delivery dates are not guaranteed, you can refer to the date range provided at the time of purchase as a guideline for when you can expect your package. The tracking information will also provide details on the progress of your order and any customs processing delays that might occur which could extend delivery times.

It's important to monitor your tracking information for updates since international shipments can be affected by various factors including customs clearance and transit delays. If your tracking number has not been updated for several days, it is advisable to contact the carrier for the latest information regarding your delivery.

Question 31

What if I need a bigger size that's not offered?

Accepted Answer

For sizes not typically offered, such as a size 18, we provide custom orthotics. These are priced at a specific rate per pair and include carbon fiber plates. The process requires ordering remotely, and upon ordering, two molds will be sent to make an imprint of your feet. Although custom orthotics are non-refundable, we commit to adjusting or replacing any orthotic until you are completely satisfied. Visit our Custom Orthotic Platinum Performance Insoles – VKTRY page to learn more!

Question 32

Do you offer team pricing?

Accepted Answer

Yes, we offer special pricing to team orders of 10 or more. Please reach out to us directly at info@vktry.com to receive more information.

Question 33

Are VKTRY Clogs recommended for people who stand all day?

Accepted Answer

Yes. Our clogs are not only good for athletes but are great for professions such as healthcare, teaching, retail or foodservice, etc.

Question 34

What if I wear custom orthotics – can I still wear VKs?

Accepted Answer

Our insoles are not designed to be used in conjunction with custom orthotics. Many people who have been prescribed orthotics (due to flat feet for example), actually find that VKs help sometimes more than the orthotics. If you are interested, we also offer Custom VKs – custom orthotics with the VKTRY carbon fiber plate built in. Visit our Platinum page or email us to learn more (info@vktry.com)

Question 35

How do I clean my VKs?

Accepted Answer

If your VKTRY Insoles get dirty, simply wipe them down with a damp cloth and allow them to air dry. Do not use harsh chemicals or soak the VKs. Do not put them in a clothes washing machine or dryer.

Click here to read our blog about how to clean your insoles

Question 36

If I sometimes wear a 9.5 shoe size and in other shoes wear a 10, what size VK should I order?

Accepted Answer

We recommend that you select the shoes you will be wearing your VKs in the most and choose that shoe size when selecting your VK size.

Question 37

What is the warranty on VKTRY Insoles and how do I handle issues after purchase?

Accepted Answer

VKTRY insoles come with a 90-day money-back guarantee. During this period, customers can receive a full refund if they are not satisfied with the product. As for longevity, there is no definitive time frame for how long the insoles will last. The lifespan of VKTRY Insoles depends on factors such as the care taken during use, the type of activity, and the frequency of moving the insoles between shoes. Frequent movement can lead to separation of the insole layers, which may be mitigated by purchasing extra pairs to dedicate to each set of shoes.

Customers should regularly inspect their insoles, replacing them if they notice wear and tear of the top cover or any cracking of the carbon fiber base plate. If problems arise post warranty or if there is damage that suggests the insoles have exceeded their lifespan, customers are encouraged to contact customer service directly for assistance (info@vktry.com). VKTRY strives for customer satisfaction and will try to offer solutions.

If you need to return damaged insoles, VKTRY will typically provide a free return label for customers in the US. To initiate a return, exchange, or to report any issues with VKTRY Insoles, please reach out to customer service (info@vktry.com) with your order details and concerns.

Question 38

How do I obtain a tracking number for my shipment?

Accepted Answer

If you need a tracking number for your shipment, please provide us with your order number. Once we have the order number, we can retrieve your tracking number and provide it to you. You can also enter your order number in the chat box for immediate tracking updates or check the inbox of the email you provided.

Please note that you will not receive tracking until your order is packed. This means if you are ordering outside of business hours, your order likely will not be packed until the next business day.

Question 39

Usage & Care of VKTRY Recovery Clogs

Accepted Answer

To keep your clogs clean use mild soap and water to clean everyday stains. Do NOT machine wash or immerse the clogs!

The carbon fiber plate is not removeable and attempting to remove it will damage the shoe.

The strap is adjustable and removable depending on how you decide to wear them so the VKTRY logo will be right side up. You do not need to remove the strap to flip it.

Our clogs can be worn outdoors and on a variety of surfaces. In addition, you can wear them with or without socks!

Question 40

Are VKTRY insoles available as custom orthotics?

Accepted Answer

Yes. VKTRY Gear now offers a full custom version. Schedule a free consultation with our inhouse pedorthist here. They are fabricated from your foot impressions. We send you a foam impression box with instructions on how to make a perfect foot impression. Send the box back to us, postage paid and we will digitally scan your impressions and send your full custom VKTRY Insoles. Email us to learn more (info@VKTRYgear.com)

Question 41

When Should I Replace My VKTRY Insoles?

Accepted Answer

That depends on a number of factors such as how well you care for them and the type of training you do. Moving your VKs between shoes can lead to separation of the top and bottom - something you can avoid by buying an extra pair. Instead of a time frame, we prefer to advise customers to look for any damage such as wear and tear of the top cover. If you observe any cracking of the carbon fiber base plate, the insoles have exceeded their life span and should not be worn. Replacing your insoles each season will provide optimal results.

Question 42

If I am on the border of a weight level, should I go up or down?

Accepted Answer

We usually recommend going down. The weight level is a big factor in determining the VK’s Pro Level (flexibility). While a higher Pro Level may provide more spring, it’s very important that you are able to comfortably flex your feet for the insoles to be effective.

Question 43

Are there countries that you do not ship to?

Accepted Answer

Unfortunately, due to some events beyond our control, we are unable to ship to select countries. We continue to evaluate our carriers to expand shipping as we are able to and this list is subject to change at any time.

Afghanistan

Åland Islands

Ascension Island

Belarus

British Indian Ocean Territory

Central African Republic

Christmas Island

Cocos (Keeling) Islands

Congo - Brazzaville

Congo - Kinshasa

Côte d’Ivoire

Eritrea

French Southern Territories

Greece

Iraq

Kosovo

Lebanon

Liberia

Libya

Mali

Myanmar (Burma)

Niger

Norfolk Island

Palestinian Territories

Pitcairn Islands

Russia

Saint Martin

Somalia

South Georgia & South Sandwich Islands

South Sudan

St. Pierre & Miquelon

Sudan

Svalbard & Jan Mayen

Tajikistan

Tokelau

Tristan da Cunha

Turkmenistan

U.S. Outlying Islands

Ukraine

Venezuela

Wallis & Futuna

Western Sahara

Yemen

Zimbabwe

Question 44

How do I know which color VKs I am going to get – what’s the difference?

Accepted Answer

The different colors correspond to the shoe type & shoe fit. Yellow is our thickest most comfortable top (6mm) and if you play a sport with a non-cleated shoe, you will receive this top. Black is slightly thinner (4mm) and designed for cleated shoes or most Golf shoes. Red is our thinnest top (2mm) used for tight fitting shoes (soccer and track). Rarely, some customers find the insoles are too thick or thin in their existing shoes in which case our customer support team can help offer exchange options.

Question 45

Can I wear my VKs all day long?

Accepted Answer

Yes, you can. VKs were designed for athletes to be worn for practice and competition. But some people wear their VKs comfortably all day and appreciate the bounce and shock absorption they feel.

Question 46

How can I pay for VKTRY Insoles?

Accepted Answer

We accept all major credit cards as well as PayPal.

Question 47

Do VKTRY Insoles come in different widths or arch types?

Accepted Answer

No, we do not make VKs in different widths or arch types. They have been designed to be arch agnostic and our sizes are very generous in the width. Our VKs fit most foot types and sizes, but if any issues with comfort after trying, please contact us. Since our insoles are built to be arch agnostic individuals with flat feet or high arches have found VKs to be a great fit and offer the support needed.

Question 48

Am I supposed to trim the insoles to get them to fit in the shoes?

Accepted Answer

No, please do NOT attempt to trim the VKTRY Insoles. Carbon fiber is not meant to be trimmed. Our products are designed to fit by shoe size with no alterations. Any problems with fit, please contact us.

Question 49

Can I find VKTRY Insoles at a retailer near me?

Accepted Answer

At this time VKTRY is available only on VKTRY.com, Amazon (US and Canada), TikTok Shop, and select in-person events. From time to time local shops or vendors may carry a small selection of VKTRY Insoles. In addition, VKTRY can be found on-site at various events and tournaments throughout the year.

Question 50

Do I get one or two insoles when I order?

Accepted Answer

We sell VKTRY Insoles in pairs, one for the left foot and one for the right.

Question 51

Do VKTRY insoles have a break-in period, and is there a correct way to use them?

Accepted Answer

Yes, VKTRY insoles do require a break-in period. Follow the instructions included with your insoles. Break-in times can vary, and if you experience discomfort, remove the insoles and give it a day before trying again. For professional athletes or those seeking a higher level of performance, opting for a pro level insole might be beneficial. If stiffness or soreness continues, contact our customer service for potential solutions, including exchanges.

Question 52

Why do I need to enter my sport?

Accepted Answer

Different shoe types fit differently. For example, soccer shoes fit much tighter than basketball shoes. We accommodate for these differences by having different foam cushions: yellow is 7mm thick, black is 4mm and red is 2mm. Because of this, it may be difficult for an athlete who plays multiple sports to move their VKs from a loose fitting shoe to a tighter fitting shoe.

Read more about the differences between VKTRY Insoles Top Covers here

Question 53

Does VKTRY Offer Gift Cards?

Accepted Answer

VKTRY now offers Gift Cards. Gift cards can be redeemed only at VKTRY.com and are non-refundable. Gift cards do not expire. Gift cards are delivered by email and contain checkout redemption instructions. Our gift cards have no additional processing fees.

Question 54

If I am on the border of a weight level, should I go up or down?

Accepted Answer

We usually recommend going down. The weight level is a big factor in determining the VK’s Pro Level (flexibility). While a higher Pro Level may provide more spring, it’s very important that you are able to comfortably flex your feet for the insoles to be effective.

Question 55

What are the main differences between Silver and Gold insoles?

Accepted Answer

When deciding between Silver and Gold insoles, there are two main differences to consider. Firstly, the Silver insoles feature a baseplate made from carbon fiber composite, providing a robust and high-quality foundation. On the other hand, the Gold insoles are crafted from aerospace grade carbon fiber, which offers a superior level of performance.

The second key difference lies in customization. Gold insoles come with enhanced personalization options, including varying levels of carbon fiber and different thicknesses for the top cover, allowing them to be tailored better to the user's specific needs and the demands of their chosen sport. Additionally, for anyone involved in a sport requiring cleats, such as football or baseball, Gold insoles are the recommended choice since the Silver variant will not fit cleats.

While Silver insoles are an excellent choice and surpass other market insoles, the Gold version is designed to maximize performance, making it our best-selling product. It's estimated that Silver insoles provide about a certain percentage of the performance and protection of the Gold insoles, making them still very beneficial for casual athletes and those with an active lifestyle.

Question 56

What does the 'Y' stand for in the size of my order?

Accepted Answer

The 'Y' in the size of your order stands for yellow, which is indicative of our yellow top cover for gold VK insoles. This cover is specifically designed for non-cleated sports such as volleyball and basketball, as opposed to cleated sports.

Question 57

Can I cancel or edit my order after it has been placed?

Accepted Answer

Unfortunately, once an order has been placed, our system does not allow for it to be edited. If you need to make changes, such as adjusting the size or sport, we recommend reaching out immediately using our Contact Form and selecting "Urgent Order Issue" to indicate what change you need to make. While we cannot guarantee that changes can be made ahead of shipping, we will make every effort, in collaboration with our fulfillment team, to fix your order.

Question 58

Do VKTRY Insoles help with performance?

Accepted Answer

Yes, VKTRY Insoles are engineered and proven to help improve your performance. VKTRY’s carbon fiber baseplate is designed to help store and return that energy back to you — which can support energy return, stability, and performance with each step. Always make sure to select the appropriate size and model for your specific sport and fit to receive the full benefits of the insoles.

Question 59

I am a female, but wear men's shoes, how should I order?

Accepted Answer

Please try and stay in the correct gender, this allows more accuracy when selecting weight. Typically, a men's size is 2 sizes less than a women's size unless the shoe is a Nike and then it is 1.5 sizes. For example, if you are wearing a Nike basketball sneaker in a men's 7, you can choose "female", "size 8-8.5" and then follow the correct age/weight at checkout.

Question 60

Are VKTRY Insoles just for basketball or volleyball?

Accepted Answer

No. VKTRY Insoles are most popular in basketball and volleyball due to their proven ability to help athletes jump higher. However, VKs are used by hundreds of thousands of athletes across sports and professions. The benefits of the uniquely shaped baseplate transcend sports and positions by providing spring-like shock absorption coupled with energy storage and return. Consider the force of energy you put into the ground with each step, now consider if that energy could be returned to you rather than lost....this is what VKs do. This leads VKTRY Insoles to be wildly popular in every sport (except maybe swimming!).

Question 61

How can I purchase VKTRY Insoles?

Accepted Answer

VKTRY Insoles can be purchased exclusively through our official website, Amazon, TikTok Shop, and at select partner events. If you observe VKTRY Insoles being sold somewhere else, please notify us so that we can let you know if it is a verified vendor.

We understand buying online requires trust, and therefore we provide a 90-day Money Back Guarantee with your VKTRY Insoles purchase when purchased on www.vktry.com. This means if for any reason you're not satisfied with our product, you can return it within 90 days for a full refund, giving you a risk-free opportunity to try VKTRY Insoles for yourself.

Question 62

What is the VK Boost?

Accepted Answer

The VK Boost is our proprietary technology in a booster strap designed to maximize energy return (estimated +25% more), improve athletic efficiency and reinforce ankle stability. Up your game with the VK Boost! Comes as a pair and available in two sizes:

Medium (Men's Size 9/Women's Size 10.5 and below)
Large (Men's Size 10/Women's size 11.5 and above)

Question 63

What sizes are shown on the ordering screen?

Accepted Answer

The sizes shown are based on the gender you choose on the first question. If you chose Female the sizes populate in female sizing, if you chose male the sizes populate in men's sizing.

Question 64

What does the "B" stand for in my order?

Accepted Answer

The 'B' in the size of your order stands for black, which is indicative of our black top cover for gold VK Insoles. This cover is specifically designed for cleated sports or thinner shoe sports such as football, baseball, lacrosse, and golf.